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Hydri Supermarket Virtual Loyalty Program:

How can I register for Hydri Supermarket Virtual Loyalty?
To enroll in the Hydri Supermarket Loyalty program, create a customer account on hydrisupermarket.com.pk or download the app Afterward, place an order. Upon successful completion of this order, you'll be automatically registered for the Hydri Supermarket Loyalty program, and an SMS notification will be sent to your registered mobile number.


I am already a Hydri Supermarket Loyalty member; how can I utilize my loyalty points online at Hydri Supermarket?
For existing Hydri Supermarket Loyalty members with an account on hydrisupermarket.com.pk, simply log in with your loyalty-registered mobile number or Email Address and start using Hydri Supermarket Loyalty. If you're a Hydri Supermarket Loyalty member without an account on hydrisupermarket.com.pk, create an account using your loyalty-registered mobile number.


How many points do I earn, and how much discount can I get per loyalty point?
You'll receive 1 loyalty point for every Rs. 100 spent. For instance, if your order totals Rs. 4000, you'll accumulate 40 loyalty points. When redeeming your loyalty points, each point equals Re. 1. Note that shipping charges do not qualify for loyalty points.


How can I check my current available loyalty points?
Log in to your hydrisupermarket.com.pk account, navigate to My Account -> Loyalty Points by clicking the 'My Account' icon in the top header.


Can I use loyalty points for an online order at a Hydri Supermarket outlet?
For now, loyalty points can be redeemed on the website/app only. Redemption at outlets is not currently available.


How can I redeem loyalty points online at hydrisupermarket.com.pk?
During the checkout process (on the payment method screen), you'll find an option to redeem your loyalty points.


I did not receive loyalty points for my order at hydrisupermarket.com.pk?
Ensure that you placed the order while signed in to your hydrisupermarket.com.pk account, as 'Guest Checkout' orders are ineligible for Hydri Supermarket Loyalty points. Points for eligible orders are automatically added upon marking the order as 'Delivered.'


I placed an order at hydrisupermarket.com.pk, providing a different mobile number for delivery. Will I still get loyalty points for this order?
Yes, you'll receive loyalty points as long as the order was placed while you were logged in. You're free to provide a different mobile number for delivery.


Will my loyalty points expire if I do not use them for a certain time period?
As of now, there is no expiry period for loyalty points. Your points will remain active.